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The host’s cancellation policy will apply as usual. currency fluctuations, oil prices and government legislation) or operator price rises. That deposit amount shall not be refunded at any time after it has been paid. To enquire further you can visit https://www.gov.uk/government/organisations/hm-passport-office for passport visa advice. Economy fare conditions are more restrictive than both Flexi and Premium ones. There are a number of fares that are subject to virtual booking with the relevant operator and therefore you will need to contact our customer services to finalise the booking. Usually, children are permitted to travel alone from the age of 16, providing they have a letter of permission from a parent or guardian. You cannot book more than one rider and one pillion passenger per motorcycle. The dimensions of your vehicle can typically be found in your vehicle handbook, or alternatively on your manufacturer's website. Most ferry operators supply cots for use in cabins, however some operators may not offer this facility. A. 2020 COVID Cancellation Policy Freight ferry bookings are subject to VAT and as such we can issue VAT receipts. Please select the number of cabins you require. About ferrysavers.co.uk. Refund policy overview. 1. Departure on any crossing within 72 hours in either direction of the booked crossing, at no additional charge upon arrival at the port (subject to availability). We're closely monitoring the updates each day from the ferry operators that we work with, and are here to share important information with you as quickly as possible so that you can make the decisions you need to. Should you choose to change your original ship and/or sail date, if you booked directly with us, please contact our Consumer Outreach team where a representative will assist in making the desired changes, while also applying the qualifying change fee(s) and collecting payment, if not already done so. If you disagree with any part of the Terms and Conditions, you may not use the Site in any way or make a booking. In this section you will find useful information regarding how to pay, amend or cancel your reservation. From now on, everything you need is at your fingertips. Any and all contents on such third party sites do not reflect products, services or information provided by Ferrysavers.com. The voucher is valid for 12 months and is worth the price of your booking minus a cancellation fee, if applicable. You can conveniently manage your booking online by using "My Account" where you are able to modify your fare. You have the option to cancel your reservation or modify certain elements via our website or by contacting us by phone: Change or cancel your reservation by phone: But there is a number of the ferry operators who are not always able to offer all onboard facilities, and some routes are not suitable for disabled / reduced mobility passengers. This cancellation policy applies to new bookings made between 15 March and 31 December 2020 for pick up between 1 May and 31 December 2020. Get our newsletter and never miss a ferry deal! If you do not state the correct details ferrysavers is not liable for any costs incurred. Please note that it is your responsibility to verify that all information on the confirmation ticket is correct. Please declare this at the time of booking. A. A. Unless given specific instructions on your booking confirmation, we recommend that you print a copy of your email booking confirmation and present a copy of it, together with photo ID, at the check-in point, and you will be issued with your travel documents. Please bear in mind - all crossings and fares quoted are subject to restricted space and sailing times and may increase in price at the ferry operator's discretion as space is sold. Continued use of the Site following any changes to the Terms and Conditions shall constitute your acceptance of such changes. A. A. By continuing to use the website, you agree to our use of cookies. Any non-related children that are travelling may be required to take a letter of consent with them from their parent or guardian. If you decide to cancel your booking, please check your fare type, as economy and other special fares are not refundable (but possibly can be amended). Ferrysavers.com cannot accept liability for any interruptions or changes to your travel due to adverse weather conditions or tidal conditions or other circumstances. Reservation totally refundable if cancelled 48 hours or more before departure (on written request to the Customer Service - link on our web page). Phone 02 32 14 68 50 (France) Non British Citizens may need a valid visa (this is not Ferrysavers responsibility). Yes. The amount of the cancellation charge shall be determined as shown in the table below and shall vary depending on how far in advance of the sail date (or first day of the CruiseTour) the Operator receives notice of cancellation. Fares and availability can change without notice and will increase as space is sold. - With a fully flexible policy , your guests will only pay when they stay at your property, and can cancel free of charge during a time frame of your choice prior to check-in. Under our 24-hour flexible booking policy, if your ticket was purchased through United in the last 24 hours and you completed your purchase one week or more before the original scheduled departure flight, it may qualify for waiver of change or cancellation fees. A. Most of the time it is possible to arrive at the port and buy your tickets there. Not many Ferry Operators allow to book different vehicles for going out and coming back. Our extenuating circumstances policy is intended to protect guests and hosts from unforeseen circumstances that arise after booking. This cancellation policy applies to new bookings made between 15 March and 31 December 2020 for pick up between 1 May and 31 December 2020. Please see below for the Cancellation policy for all sailings booked after November 30th, 2020. Please read these terms and conditions of use (Terms and Conditions) carefully before using this Site and making any booking. A. Bedding and towels should be provided by most ferry companies. A. Please note a separate booking will need to be made for each bicycle. The confirmation ticket is your travel document, which you must take with you when departing from the port. Ferrysavers.com reserves the right to vary the cost of fares according to changes in the market (e.g. The email confirmation includes the ferry operating company, your booking reference number, check-in time and other essential information. Yes. A. Email confirmations are sent out automatically once the booking is made online. A. Ltd. All rights reserved. For stays of 28 nights or more, the Long Term cancellation policy automatically applies. For more information about specific vacancies please contact us. Ferrysavers.com reserves the right to change or update the Terms and Conditions relating to use of the Site from time to time without prior notice to Users. If "Bicycle" does not appear in the vehicle drop-down menu it is because that option is not available for that route. For all other bookings, see our standard cancellation policy. It's not currently possible to book passage for two vehicles through our website. For Passengers who have booked a CruiseTour and desire to cancel their tour portion while retaining the Cruise, refunds of the CruiseTour Fare (including any applicable supplement charges) shall be made in accordance with the following cancellation policy. If the person who paid for the crossing is not the first named passenger they are not the lead name and we cannot discuss details of the booking with them. These documents must be printed out and presented at check-in, in order for you to be allowed to travel on your booking. Ferrysavers.com provides real-time booking functionality for the majority of fares and you will receive confirmation by email instantly if the booking has been accepted. Please ensure you obtain the necessary certificate from your doctor prior to departure and take it with you when you travel. Contact details and information. You understand that overuse or abuse of the travel services reservation facilities of the Web site may result in you being denied access to such facilities. There will be a limitation on the number of LPG cylinders per vehicle depending on the T&C of the Ferry Operator you are travelling with. Vehicle registration document 5. Carrier reserves the right to offer promotional cruise fares or other offers that may modify the cancellation policies set forth above. We are Europe's Leading Ferry Operator 2012-2019 and the World's Leading Ferry Operator 2011-2019! Ferrysavers.com provides general information on the Site for purposes of guidance only. Learn more. Such Future Cruise Certificates can be applied towards your future Royal Caribbean cruise vacation when reserved within 1 year of the issue date. *Please see all applicable Terms & conditions, 75 days or more prior to the first day of the Cruise, No charge (except for Nonrefundable Deposit amounts), 90 days or more prior to the first day of the Cruise, No charge (except for Nonrefundable Deposit amounts). Other company and product or service names displayed on the Site may be the trademarks of their respective owners. Flex Cancellation Policy: Free Cancellation (cancelled 3+ days before arrival) Deposit forfeiture (cancelled 0-2 days before arrival) All reservations on all rate codes/rate plans made at least 10 days before arrival have a 24 hour grace period for cancellation and changes. Only one bicycle can be booked per ticket. When you book by phone please note you must pay a fee of €5 for our Dunkirk or Calais to Dover routes, €35 for organised trips and tourist stays and €17.50 for all other reservations. If you are unable to cancel your flight online, please use this form.. This site and the content provided, including the text and graphics is subject to copyright laws and may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed without the written permission of Ferrysavers.com. Contact us. Yes, we now offer foot passenger prices on our website. Wherever you're travelling, you can find the most up-to-date ferry travel information here. You can obtain consulate and embassy telephone numbers from Directory Enquiries. Bookings can be made by credit or debit card and card charges apply to certain cards. We are working closely with ferry operators to provide up to date travel advice for ferries related to the spread of Coronavirus and will publish any update on this page.

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